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Privacy Policy

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Last Updated: 24/10/2025

QX Power (“QX Power”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our websites, applications, social media pages, and other digital services that link to this Privacy Policy (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

  1. PERSONAL INFORMATION WE COLLECT

We may collect personal information directly from you, automatically when you use our Services, and from third parties. The categories of information we collect include:

  1. Information You Provide Directly:
  • Identifiers such as your name, email address, postal address, phone number, and username.
  • Account details such as passwords or login credentials.
  • Demographic data, including date of birth, gender, or region of residence.
  • Payment information, such as billing address or limited card details when purchasing QX Power products.
  • Communications, such as feedback, survey responses, or customer service messages.
  1. Information Collected Automatically:
     When you interact with our Services, we may automatically collect:
  • Device information, such as IP address, browser type, operating system, and device identifiers.
    Usage data, including browsing activity, referring pages, time spent on the site, and interactions with our content.
  • Location data, when you allow us to access your device’s geolocation.
  • Cookies and tracking technologies, which help us improve functionality and personalize your experience.
  1. Information from Third Parties:
     We may receive your information from business partners, analytics providers, advertising networks, and social media platforms — for example, when you interact with our brand on social media or participate in promotions hosted jointly with partners.
  1. HOW WE USE YOUR INFORMATION

We process personal information for the following purposes:

  • To provide, maintain, and improve our Services and products.
  • To process your purchases, orders, and customer service requests.
  • To send you updates, offers, and promotional content (where permitted by law or with your consent).
  • To personalize your experience and recommend products that may interest you.
  • To maintain the safety, integrity, and security of our Services.
  • To comply with applicable legal obligations and enforce our terms and policies.
  • To conduct analytics and market research to better understand our customers.

We will not use your information for purposes that are materially different from those described here without notifying you or obtaining consent where required.

III. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies, pixels, and similar tracking tools to enhance your browsing experience, measure campaign effectiveness, and analyze traffic patterns. You can manage your cookie preferences through your browser settings.

  1. HOW WE DISCLOSE YOUR INFORMATION

We may share your personal information with:

  • Affiliates and subsidiaries, for operational and business purposes consistent with this Privacy Policy.
  • Service providers, such as payment processors, shipping companies, analytics providers, and marketing partners, who process information on our behalf under strict confidentiality obligations.
  • Business partners and co-sponsors, when you participate in joint promotions, contests, or events.
  • Legal and regulatory authorities, where disclosure is necessary to comply with law, protect our rights, or respond to valid legal requests.
  • Successors or assigns, in the event of a merger, acquisition, or sale of all or part of our assets.

We do not sell personal information for monetary gain.

  1. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, please note that no data transmission or storage system can be guaranteed 100% secure.

  1. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce agreements. When information is no longer needed, it will be securely deleted or anonymized.

VII. YOUR PRIVACY RIGHTS AND CHOICES

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Right to access the personal information we hold about you.
  • Right to correction or deletion of inaccurate or unnecessary information.
  • Right to object to or restrict certain processing activities.
  • Right to withdraw consent where processing is based on consent.
  • Right to data portability of the information you provided to us.

To exercise these rights, contact us at [Insert privacy email address]. We may need to verify your identity before responding to your request.

You may also opt out of marketing communications by following the “unsubscribe” instructions in our emails or contacting us directly.

VIII. INFORMATION ABOUT MINORS

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from them. If you believe that a child under 16 has provided us with information, please contact us at info@qxpower.com and we will delete it in accordance with applicable law.

  1. INTERNATIONAL DATA TRANSFERS

If you access our Services from outside Austria, please note that your information may be transferred to and processed in countries with different data protection laws. Where required, we implement appropriate safeguards such as standard contractual clauses to protect your information.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly to stay informed.

  1. CONTACT US

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

QX Power – Privacy Office
Star Spirits GmbH,

Autokaderstreet 29/ Bauteil 2, 1210,

Vienna, Austria

Email: info@qxpower.com
Phone: +4367762438656,
+359 87 616 8838

If you are a resident of the European Economic Area or the United Kingdom, you may also contact your local data protection authority with any concerns about our handling of your personal data.